Privacy Policy

Your privacy matters to us. This policy explains what we collect, why, and the choices you have.

What we collect

• Account details — name, phone number and email address, used to sign you in and keep you updated about orders.
• Order & delivery details — addresses and order history, used to produce and deliver your prints and to generate GST invoices.
• Designs — the artwork you create or upload, stored so you can reorder and edit it later.
• Usage data — basic analytics that help us improve the product.

How we use it

We use your information to operate the marketplace: routing orders to a printing partner near you, processing payments, delivering your order, providing support and sending service updates. We never sell your personal data.

Sharing

We share only what is necessary: your name, delivery address and print files go to the service provider and courier fulfilling your order; payment details are handled by our secure payment gateway and never stored on our servers.

Security & retention

Data is encrypted in transit and access is restricted to staff who need it. We keep order records for as long as tax law requires, and you may request deletion of your account data at any time.

Your choices

You can update your details from your account page, opt out of promotional messages, or contact us via Help & Support with any privacy request.